Frequently Asked Questions - F.A.Q.
How does the price list work ?
The daily training rate price list includes all expenses occurring in a particular training program. All transports are included to and from the dive site and the store. All boat fees are included, all breathing gases based on full tanks every diving day. For rebreather divers a fresh Co2 absorbent fill is included for every diving day. Entrance fees for cenotes and the teaching fee are included as well.
The reason we did not include the work book and manual is that we have a lot of student’s owning the books prior to arrival here in order to pre-read the material. We can send you the material to your location prior to course start. The reason we did not include the c-card into the daily rate is that all courses are performance based and certification must be earned.
Is the daily rate the final price ?
The daily rate can vary as the courses are based on the environment the course is usually taught in. For example boat diving for the technical diving program. If we experience bad weather we switch to alternative diving sites such as cenotes and the included boat fee will not apply. The daily rate will change to accommodate that.
How do I book my dives or training time and what payment do you accept?
Once you decided you want to book some diving or training with us we need a deposit from you in order to confirm your booking with us. Only when we have received a deposit and confirmed to you that we have you on our schedule we will guarantee your training time. If you are from the U.S. you can pay your deposit by check, wire transfer or pay pal / credit card. Students from the rest of the world can pay their deposit by wire transfer or pay pal / credit card. Once you are in the ProTec Dive Center and want to pay the balance you can pay with either credit card (Visa or Master Card only), cash or traveler check.
Do not hesitate to email us if you have any questions or need assistance.
What if I need extra training day’s ?
Extra training days may be needed to complete the training and are not included, and may be added in order to complete the training. Each extra training day has the same cost as the regular training day and is just multiplied by the day’s actually needed. We strongly recommend to leave one or two day’s extra prior departure to either go fun diving or use them for extra training needed. The price list gives information about the minimum training days required for each particular training program.
What about the diving equipment ?
We encourage divers and students to own their own equipment in order to participate in diving or training programs. For those divers with lost luggage upon arrival, divers who need to travel light or divers who not yet own their full line of dive gear we do have a selection of rental gear available. For our students who like to purchase diving equipment we have a full line of technical, wreck and cave diving equipment available in our retail section.
Do we have time to eat during the day ?
During diving and particular training program day’s we do not have time for a sit down lunch. It will be your responsibility to bring a box type lunch and refreshment drinks. We need to stress the fact that drinking enough water is important and can be easily overlooked. Training days are long days with a start at 8:30 in the morning till we are done around 17:00 – 18:00 in the afternoon, or later at times.
What about Co2 absorbent for rebreather divers ?
The price list is based on the fact that we change Co2 absorbent prior to manufacturer recommended absorbent duration for each particular rebreather to allow plenty of dive time during each diving day including ample reserves in Co2 absorbent time. We believe it is prudent save rebreather diving technique and safety procedure to do so.
What is expected from me as student ?
From our students we expect to be on time, awake and with a good attitude toward the training they are going to receive. We discourage smoking altogether and particular prior to diving. We understand that you are on vacation but if you arrive on our premises smelling of alcohol you are in the wrong place at the wrong time and the diving day is over for you. We would like to ask our students and divers to be gentle with our dive gear and vehicles. We hope to maintain our rental dive gear well in order to give it to the next student or diver. All our vehicles are private vehicles. Please be gentle, they are not rental.
How about safety ?
We do our best to provide a conductive and positive diving as well as training environment including a strong feeling and need for safety. Our dive planning always includes voluntary safety features that are implemented throughout all levels of diving and training. In all our diving vehicles, trucks or boats, we always have emergency oxygen and a medic first aid kit with us. If we decide to go diving it is the result of proper planning, you feel it is safe to dive, and we feel it is safe to dive. If any doubt about the safety of the dive is apparent the dive is called and aborted, prior to dive or during the dive.
Do not hesitate to email us if you have any questions or need assistance.